Senior Technical Support Specialist
Vor 4 Tagen
**Job Summary**
The ideal candidate will be responsible for providing technical support and expertise in SyteLine related reporting tools, delivering reports using native SyteLine tools and other resources. They will be responsible for managing and respecting highly confidential information/material, working within change management policies and procedures for the consistent management of structural and hierarchical changes to databases and reports.
**Key Responsibilities**
- Support and maintain SyteLine related reporting tools and deliver reports using native SyteLine tools and other resources.
- Manage and respect highly confidential information/material.
- Work within change management policies and procedures for the consistent management of structural and hierarchical changes to databases and reports.
- Collaborate with the team to provide business expertise, change control, and camp-support activities.
**Requirements**
- 5+ years of IT experience with a minimum of 3 years' experience in a multisite environment.
- Strong experience in managing/working within ERP environments such as Epicor, Plex, Acumatica, Infor LN, or Infor M3.
- Experience with Infor SyteLine is highly preferred.
- Excellent written and oral communication skills.
- Ability to interact effectively at all levels of the organization.
- Fluency in English is required, and fluency in German is a nice-to-have.
**Work Environment**
This is a full-time, direct-hire opportunity. The role is hybrid, with 2/3 days in the office per week.
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