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Real Estate Operations Manager

vor 3 Monaten


Munich, Bayern, Deutschland Hines Vollzeit

Overview

At Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Key Responsibilities

What we are looking for:

At Hines, we recognize that the landscape of real estate and the interactions people have with buildings are evolving. We are a successful, collaborative, and growing team aiming to reshape the operational management of properties with a fresh, dynamic, and human-centric approach.

We have an ambitious growth strategy across Europe, equipped with the expertise and experience to fill the gap in the market for a truly integrated, technology-driven, and ESG-focused operational management service.

As a result of our ongoing success, a fantastic opportunity has arisen to strengthen our 'Managed Services & Operations' team. As a Property Manager (Technical), you will oversee the operational management and support the strategic direction of our commercial properties.

  • Establishing the new brand of Hines Experience in the market through the integration of asset, property, and facilities management.
  • Managing leases, presentations, and marketing initiatives.
  • Overseeing contract management for leases, services, and maintenance.
  • Supervising external property accounting services.
  • Identifying development and efficiency opportunities within managed properties.
  • Planning, budgeting, and controlling for success.
  • Achieving outstanding client and customer satisfaction scores.
  • Conducting strategic procurement.
  • Performing property inspections.
  • Providing strategic advice for owners and stakeholders.
  • Planning refurbishments, CAPEX, and improvements.
  • Implementing space as a service and placemaking strategies.
  • Fostering customer service and relationship management.
  • Upholding Hines' ethical standards through meticulous compliance.

Qualifications

Minimum requirements include:

  • A degree in a business-related field and a minimum of 2 years of practical experience in the commercial real estate sector as a property manager, asset analyst/manager, or leasing agent.
  • A solid understanding of the legal and technical aspects of property management.
  • Experience in managing contracts and relationships with third-party service providers is preferred.
  • Proficiency in written and spoken English.
  • Additional experience in stakeholder management and relationship building would be advantageous.

About You:

  • You view real estate as more than just physical structures; you understand that buildings are where people connect and life unfolds.
  • Customer service is more than just a phrase to you; you derive personal satisfaction from ensuring tenants, owners, and customers are happy.
  • You comprehend the distinctions between asset management, property management, facilities management, and technical management, recognizing that their seamless integration delivers superior value to all stakeholders.
  • You are aware that Environmental, Social, and Governance (ESG) considerations are now central to any serious real estate enterprise, and you are passionate about contributing to Hines' ambitious zero carbon goals.
  • You thrive in a diverse team of intelligent and passionate professionals, willing to contribute and celebrate collective success.
  • You are enthusiastic about the expanding opportunities presented by the digital revolution and think creatively about leveraging evolving information technologies.

Closing

Hines is a global real estate investment, development, and property management firm, founded in 1957. We operate in 30 countries and manage a portfolio of high-performing assets across various strategies. Our local teams serve numerous properties globally, and we are committed to achieving a net zero carbon target by 2040 without relying on offsets.