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Customer Service Representative

vor 2 Monaten

Neuss, Nordrhein-Westfalen, Deutschland Eden Water & Coffee Deutschland GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our First Level Support department. As the first point of contact for our customers and business partners, you will be responsible for providing exceptional service and support via phone and email.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and handle customer complaints in a fair and efficient way
  • Collaborate with internal teams to resolve complex customer issues
  • Provide proactive support to customers to increase sales and customer satisfaction
Requirements
  • High school diploma or equivalent required; degree in business or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in MS Office (Word, Excel, Outlook)
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.