Data Center Support Engineer
Vor 4 Tagen
We are seeking a highly motivated and detail-oriented Data Center Support Engineer to join our team in Frankfurt am Main.
Your Key Responsibilities:
- Install, move, add, change, and decommission IT equipment at the Data Center
- Monitor the ticketing system, raise, manage, and close service tickets
- Escort and supervise third-party vendors within the Data Center
- Provide hardware upgrade and break-fix support
- Perform structured cabling of power, copper, and fiber network connections
- Arrange delivery and collection of inbound and outbound shipments
- Document daily infrastructural changes
- Manage inventory records and DC spare parts on a monthly basis
- Offer day-to-day performance and operational support for hardware and software to business users
- Undertake project work as assigned
Your Qualifications and Skills:
- Bachelor's degree in IT or a related field
- 1-2 years of experience and working knowledge in IT
- Professional certifications like MCP or MCSE are preferred
- Experience with desktops, laptops, servers, and hardware support
- Knowledge of Data Center IT support
- Excellent German and English communication skills
- Strong team player with a friendly attitude
- Willingness to work in shifts
We Offer:
- A high level of self-responsibility and the opportunity to bring in your own ideas
- A highly motivated team in an international environment
- The possibility to work remotely on a regular basis
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