Service Engineer

vor 2 Wochen

Augsburg, Bayern, Deutschland Hosokawa Alpine Vollzeit
About the Role

Hosokawa Alpine is a leading manufacturer of high-quality machinery and equipment, renowned for its durability and efficiency. As a Service Engineer, you will play a crucial role in ensuring the optimal performance of our products, working closely with customers to resolve technical issues and provide expert support.

Key Responsibilities
  • Travel to customer sites for hands-on troubleshooting and problem-solving.
  • Diagnose and resolve issues related to drives, PLCs, sensors, valves, and basic mechanical and process systems.
  • Collaborate with internal and intercompany teams to assist customers in resolving technical issues.
  • Evaluate the technical condition of equipment and systems, providing preventive maintenance advice to customers when necessary.
  • Promote service products, including modifications, spare parts, field services, training, audits, maintenance, and overhauls.
  • Ensure timely creation and submission of reports upon task completion.
  • Oversee the installation and commissioning of blown film lines.
Requirements
  • Degree in Electrical or Electromechanical Engineering or equivalent certification.
  • Experience in field service or maintenance, preferably with blown films or similar plastic processing machinery.
  • Proficiency in understanding, reading, and writing in both English and the local language.
  • Excellent verbal communication skills, with the ability to maintain composure and clarity in stressful situations.
  • Ability to read and comprehend electrical, mechanical, and pneumatic diagrams.
  • Hands-on experience in troubleshooting and testing machine modules.
  • Strong understanding of PLCs, drives, and sensors from major manufacturers such as ABB and Siemens.
  • Ability to read and interpret PLC code.
  • Ability to work independently with minimal supervision.
  • Systematic approach to problem-solving.
  • Willingness to travel internationally.
  • Proactive individual committed to continuous learning and professional development.
About Hosokawa Alpine

Hosokawa Alpine is a global company with a presence in numerous industries, including pharmaceuticals, chemicals, minerals, food, and recycling. We offer a dynamic work environment with comprehensive training and a diverse, multinational workforce. Our company values include a future-oriented approach, flat hierarchies, and short decision-making processes, as well as long-term partnerships and varied tasks in special machine construction.

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