Team Lead

vor 1 Monat

Hannover, Niedersachsen, Deutschland VOI Technology Vollzeit

About the Role

We are seeking a highly motivated and experienced Team Lead to join our Voi team. As a Team Lead, you will be responsible for managing a dynamic team of Mechanics, ensuring top-notch service for our users and cities. With a focus on operational excellence, you will oversee vehicle servicing, repairs, transportation, repositioning, and battery swapping.

Key Responsibilities

  • Lead the development and improvement of internal and external processes
  • Manage key metrics and report to relevant stakeholders
  • Support, coach and develop your team to fulfill their potential
  • Help manage schedule and shifts and ensure a substitute is found if needed
  • Report all accidents, incidents or unsafe conditions and take all necessary steps to prevent accidental damage to employees, property, warehouse, equipment or the environment
  • Ensure full awareness of and compliance with the requirements of all relevant Company/Customer Safety Handbooks, safety procedures, working environment guidelines, and emergency procedures
  • Be ready to get hands-on and execute repairs alongside the Fleet Specialist team, ensuring that KPIs are reached in time and backlog is not built

Requirements

  • 2+ years of relevant experience preferably within a high-growth technology company within mobility or logistics
  • Previous experience managing high-performing teams as a supervisor
  • Sense of quality control and rapid scaling
  • Strong communication skills
  • Valid driver's license
  • Ability to motivate others and to share knowledge within the team
  • A pragmatic problem-solving mentality that executes tasks, finds solutions and works hard to reach the team targets and KPI's
  • Has the ability to react calmly to stressful situations (vehicles breaking down, people calling in sick, etc)
  • Ability to work Flexibility to work early morning, day, evening, and/or night shifts, shifts including possible shifts during nights and weekends (shifts rotate on a weekly basis)
  • Mechanical interest with experience of working with basic mechanical tools
  • Excellent leadership and ability to identify top-tier talent
  • Fluent in English and German

About Voi

Voi is a Swedish micro-mobility company offering electric scooter sharing in partnership with cities and local communities around Europe. We believe that light electric vehicles can be part of changing how people move in cities by providing a more sustainable and fun solution to established transport modes. We want the transformation to happen in the right way—through innovation, open and transparent dialogue with cities and governments, and by adapting to local needs.

Why Voi?

In addition to a collegial work environment, we offer you a fair fixed salary with 30 vacation days per year. It goes without saying that you can use our scooters freely. Micro-mobility is ever-evolving, and no day is like the other. Working at Voi is more than simply having a job. Our People Promise includes a personal Voiage where you will grow as a professional and be part of a team and culture that builds something meaningful for society.

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