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Customer Service Representative in Administration
vor 3 Monaten
Are you seeking a dynamic and rewarding position with opportunities for advancement? If you possess a keen interest in technical products and lighting solutions, and have relevant experience in customer support or service management, we would be delighted to connect with you.
Key Responsibilities- Manage inquiries via phone and email from both domestic and international clients
- Document and track service requests within the ERP system
- Organize and prioritize service requests effectively
- Maintain seamless operations with a strong emphasis on client satisfaction
- Liaise with brand partners regarding warranty processes
- Completed vocational training in a business-related field
- Genuine interest in technology, with a preference for experience in event technology
- Proficient in Microsoft Office and ERP software
- Self-motivated, organized, and detail-oriented
- Enjoy collaborating with a dedicated team and engaging with clients
- Willingness to actively contribute and share insights
- Strong command of the English language
- Comprehensive onboarding program
- Focus on personal growth with regular performance feedback
- Recognition of achievements through bonuses and events
- Additional perks including holiday pay, 30 days of vacation, and more
We are excited to learn more about you Discover more about our company on our website.