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Customer Service Representative in Administration

vor 3 Monaten


Paderborn, Nordrhein-Westfalen, Deutschland Lightpower GmbH Vollzeit

Are you seeking a dynamic and rewarding position with opportunities for advancement? If you possess a keen interest in technical products and lighting solutions, and have relevant experience in customer support or service management, we would be delighted to connect with you.

Key Responsibilities
  • Manage inquiries via phone and email from both domestic and international clients
  • Document and track service requests within the ERP system
  • Organize and prioritize service requests effectively
  • Maintain seamless operations with a strong emphasis on client satisfaction
  • Liaise with brand partners regarding warranty processes
Required Qualifications
  • Completed vocational training in a business-related field
  • Genuine interest in technology, with a preference for experience in event technology
  • Proficient in Microsoft Office and ERP software
  • Self-motivated, organized, and detail-oriented
  • Enjoy collaborating with a dedicated team and engaging with clients
  • Willingness to actively contribute and share insights
  • Strong command of the English language
What We Offer
  • Comprehensive onboarding program
  • Focus on personal growth with regular performance feedback
  • Recognition of achievements through bonuses and events
  • Additional perks including holiday pay, 30 days of vacation, and more

We are excited to learn more about you Discover more about our company on our website.