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Customer Support Specialist

vor 3 Monaten


Ahlen, Nordrhein-Westfalen, Deutschland persona service AG & Co. KG • Niederlassung: Münster Vollzeit
Are you looking for a fulfilling career in customer service?

At persona service AG & Co. KG, we offer a unique opportunity to thrive in the commercial sector with dedicated support and a culture of mutual respect.

Position: Customer Service Representative (m/f/d)
Location: Münster
Salary: €14.00 - €16.00 per hour

What We Offer:
  • Competitive hourly wage starting at €15.50
  • Flexible full-time or part-time positions
  • Comprehensive three-month training program
  • Convenient access via public transport
  • Complimentary parking facilities
  • Modern workstations equipped with height-adjustable desks
Employee Benefits:
  • Monthly mobility allowance of €50
  • Performance bonuses, holiday pay, and Christmas bonuses
  • Free tutoring services for your children through the Ubimaster learning platform
  • Exclusive discounts at various brands through our corporate benefits program
  • Personalized support and regular feedback sessions
  • Diverse opportunities for professional development
Key Responsibilities:
  • Welcome customers in the reception area
  • Independently manage customer inquiries and escalate issues to specialists as necessary
  • Handle complaints and provide product guidance to customers
  • Maintain and update customer information in the company database
  • Clarify technical processes and assist with technical inquiries
  • Prepare necessary contract documentation
Qualifications:
  • Preferred completion of commercial training
  • Experience in customer service is advantageous
  • Proficient in MS Office and willing to learn new software
  • Strong customer service skills and a professional demeanor

Become a part of our dynamic team and shape your career in the commercial sector with persona service AG & Co. KG, leveraging over 55 years of industry experience.