IT Support Specialist
vor 4 Wochen
Are you looking for a new challenge in the IT sector? GULP – experts united offers you the opportunity to work as a 1st and 2nd level support employee in Beckum. Our team will support you in finding a permanent position with one of our clients.
What we offer:
- Fast and smooth placement in a permanent position directly with our clients
- Trusted contacts with companies in the region thanks to many years of market presence
- Appreciative and trusting support throughout the entire placement process
- Intensive preparation for the interview with our client
- Salary structure depending on qualifications and professional experience
Your tasks:
- Receiving and coordinating support requests
- Prioritizing, classifying and documenting incoming faults in a trouble ticket system
- Analyzing errors and providing initial solutions through on-site or remote support
- Forwarding support requests to the specialist departments
- Installation, configuration and maintenance of IT systems, new hardware and software applications and their administration
Your profile:
- Completed training in the IT sector, ideally as an IT specialist for system integration, IT systems electronics technician, IT systems administrator, IT administrator or a comparable qualification
- Experience in 1st and 2nd level support
- Experience in the use of ticket systems
- Good knowledge of German
- High degree of customer orientation and willingness to provide service
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