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vor 3 Monaten


Künzelsau, Baden-Württemberg, Deutschland ZIEHL-ABEGG Vollzeit

Quality Assurance Manager (m/w/d) Customer Relations

Company: ZIEHL-ABEGG SE

Location: Künzelsau

Field: Professional Quality Management

Your Responsibilities

  • Assessing and managing complaint cases in collaboration with various departments
  • Leading 8D project initiatives
  • Overseeing escalations and quality challenges throughout the supply chain
  • Administering tasks related to service processes
  • Providing customer support and guidance to subsidiaries

Our Requirements

  • Expertise in 8D problem-solving methodology
  • Completed technical training, ideally with further qualifications as a technician or master
  • Background in quality management practices
  • Ability to work independently, responsibly, and with a solution-focused mindset
  • Excellent communication skills and the ability to persuade
  • Proficient in English

What We Offer

  • Engaging and challenging responsibilities within a forward-thinking high-tech corporation
  • Stable employment in a successful family-owned business with a rich history
  • Supportive and friendly workplace culture
  • Modern work environment with options for remote work
  • Tailored training programs with ongoing support
  • A range of voluntary social benefits, including employee discounts, health initiatives, corporate sports activities, and company events
  • Competitive compensation package featuring holiday bonuses and profit-sharing opportunities