Customer Service Specialist for Automotive Care

vor 4 Wochen


Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

Position Overview:
As a key player in our customer service department, you will be the first point of contact for our workshop clients, ensuring a seamless experience from start to finish.

Responsibilities:

  • Act as the primary liaison for our workshop customers.
  • Document vehicle and order information accurately.
  • Digitally accept and process vehicles using advanced tools.
  • Pre-qualify, generate, and manage repair orders within our system.
  • Prepare vehicles for service processing as necessary.
  • Monitor completion timelines and communicate updates to customers promptly.
  • Conduct vehicle handovers, including invoicing.
  • Educate customers on vehicle and system functionalities.
  • Facilitate a smooth workflow within the service team.

Qualifications:

  • Completed vocational training in a commercial or technical field.
  • Exceptional interpersonal skills with a strong focus on customer service.
  • Confident, friendly, and professional demeanor.
  • Ability to work collaboratively within a team environment.
  • Flexibility in managing work hours effectively.
  • Proficient comprehension skills, particularly with current IT systems.
  • Capable of creating memorable customer experiences and fostering lasting relationships.

At Mercedes-Benz, we value not only your qualifications but also the importance of a good personal fit. If you share our commitment to reliability, teamwork, and customer focus, we encourage you to consider this opportunity.

Benefits:

  • Attractive salary with additional company benefits.
  • Structured working hours in accordance with collective agreements.
  • Generous annual leave policy.
  • Paid time off for significant family events.
  • Extensive training and development opportunities.
  • Employer-sponsored pension plan.
  • Access to a company health insurance fund with wellness initiatives.
  • Discounted vehicle purchase and leasing options.
  • Opportunities for employee share purchase.

We look forward to welcoming dedicated professionals who are eager to contribute to our esteemed brand.



  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    **About the Role**We are seeking a highly skilled Service Expert Customer Care Specialist to join our team at Mercedes-Benz. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our customers.**Key Responsibilities**• First point of contact for our workshop customers,...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    **About the Role**We are seeking a highly skilled Service Expert Customer Care Specialist to join our team at Mercedes-Benz. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our customers.**Key Responsibilities**• First point of contact for our workshop customers,...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    Position Overview:This role focuses on providing exceptional service in the automotive sector, specifically for passenger cars and vans. The position is integral to the customer service department, ensuring a seamless experience for our clients.Key Responsibilities:Act as the primary contact for workshop clients.Document vehicle and service order information...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    Position Overview: As a pivotal member of our customer service team, you will be the first point of contact for our workshop clientele, ensuring a seamless experience in vehicle servicing. Key Responsibilities: Act as the primary liaison for customers visiting our service center. Document vehicle and service requests accurately. Utilize digital tools for...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    Position Overview: As a pivotal member of our service team, you will be the first point of contact for our valued customers seeking assistance with their vehicles. Your role is essential in ensuring a seamless experience for clients at our service center. Key Responsibilities: Act as the primary liaison for workshop customers, addressing their inquiries and...


  • Nürnberg, Bayern, Deutschland I. K. Hofmann Vollzeit

    Automotive Vehicle Evaluation SpecialistWe are seeking an Automotive Vehicle Evaluation Specialist to become part of a dynamic team within a medium-sized enterprise in the automotive sector. This role is ideal for individuals with experience in customer relations, vehicle appraisal, and sales processes.Key Responsibilities:Providing customer assistance and...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    **Job Description:**As a Service Expert at Mercedes-Benz, you will be the first point of contact for our workshop customers, providing exceptional customer service and ensuring a smooth process within the service team.**Key Responsibilities:**Record vehicle and order dataAccept and process vehicles digitallyPre-qualify, create and process repair...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    **Job Description:**As a Service Expert at Mercedes-Benz, you will be the first point of contact for our workshop customers, providing exceptional customer service and ensuring a smooth process within the service team.**Key Responsibilities:**Record vehicle and order dataAccept and process vehicles digitallyPre-qualify, create and process repair...


  • Nürnberg, Bayern, Deutschland Siemens AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our Global Customer Care team at Siemens AG. As a Global Customer Care Specialist, you will play a critical role in providing exceptional support to our global customers, ensuring their needs are met, and resolving technical issues in a timely and efficient manner.Key...


  • Nürnberg, Bayern, Deutschland Siemens AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our Global Customer Care team at Siemens AG. As a Global Customer Care Specialist, you will play a critical role in providing exceptional support to our global customers, ensuring their needs are met, and resolving technical issues in a timely and efficient manner.Key...


  • Nürnberg, Bayern, Deutschland Mercedes-Benz Vollzeit

    Position Overview: As a key member of our customer service team, you will play a vital role in delivering exceptional service to our workshop clients. Responsibilities: Act as the primary contact for customers visiting our service department. Document vehicle and service order information accurately. Utilize digital tools for vehicle acceptance and...


  • Nürnberg, Bayern, Deutschland I. K. Hofmann Vollzeit

    Automotive Vehicle Appraisal SpecialistWe are seeking a dedicated Automotive Vehicle Appraisal Specialist to become part of a reputable firm within the automotive sector. This role is ideal for individuals with experience in customer relations, vehicle evaluation, and sales processes.Key Responsibilities:Providing customer assistance and managing order...


  • Nürnberg, Bayern, Deutschland I. K. Hofmann Vollzeit

    Automotive Vehicle Appraisal SpecialistWe are seeking an Automotive Vehicle Appraisal Specialist to become part of a medium-sized firm within the automotive industry. This role is ideal for individuals with experience in customer relations, vehicle appraisal, and sales.Key Responsibilities:Providing customer support and managing order processingPerforming...


  • Nürnberg, Bayern, Deutschland GIP Gesellschaft für medizinische Intensivpflege mbH Vollzeit

    Position Overview:We are seeking a dedicated and skilled Registered Nurse, Qualified Nurse, or Nursing Specialist to provide exceptional care for our patients in their own homes. This role involves working closely with patients who require intensive care and support.Key Responsibilities:Deliver personalized 1:1 care to adult patients in a home...


  • Nürnberg, Bayern, Deutschland GIP Gesellschaft für medizinische Intensivpflege mbH Vollzeit

    Position Overview:We are seeking dedicated professionals to provide exceptional care to adult patients in their homes. This role involves delivering personalized nursing services that cater to the unique needs of each patient.Key Responsibilities:Provide 1:1 nursing care to adult patients in a home setting.Administer care during both day and night...


  • Nürnberg, Bayern, Deutschland Amplifon Vollzeit

    Unlock Your Potential as a Hearing Care SpecialistAre you passionate about helping others and interested in the field of audiology? Amplifon, a leading global provider of hearing solutions, is seeking highly motivated individuals to join our team as Hearing Care Specialists.Key Responsibilities:Conduct hearing assessments using modern measurement...


  • Nürnberg, Bayern, Deutschland Amplifon Vollzeit

    Unlock Your Potential as a Hearing Care SpecialistAre you passionate about helping others and interested in the field of audiology? Amplifon, a leading global provider of hearing solutions, is seeking highly motivated individuals to join our team as Hearing Care Specialists.Key Responsibilities:Conduct hearing assessments using modern measurement...


  • Nürnberg, Bayern, Deutschland verbaneum GmbH Vollzeit

    We are **Verbaneum GmbH**, a specialized and flexible **Contact Center service provider** with a consulting unit located in the heart of our operations. Our focus is on managing small to medium-sized projects with complex tasks in **telephone and written customer service** (B2B, B2C) and consulting in the **Customer Care sector**. At Verbaneum GmbH, we...


  • Nürnberg, Bayern, Deutschland verbaneum GmbH Vollzeit

    We are **Verbaneum GmbH**, a specialized and flexible **Contact Center service provider** with a consulting unit located in the heart of our operations. Our focus is on managing small to medium-sized projects with complex tasks in **telephone and written customer service** (B2B, B2C) and consulting in the **Customer Care sector**. At Verbaneum GmbH, we...


  • Nürnberg, Bayern, Deutschland Amplifon Vollzeit

    Exciting Career Opportunity in Hearing CareJoin our esteemed organization as a Field Support Specialist - Hearing Care Technician / Expert (m/w/d). As a member of Amplifon, the global frontrunner in hearing solutions, you will be instrumental in delivering exceptional service to our clientele. We seek individuals who are committed to improving the auditory...