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Pet Care Specialist

vor 2 Monaten

Dormagen, Nordrhein-Westfalen, Deutschland Fressnapf Vollzeit

About Fressnapf

Fressnapf is a leading pet supply retailer with over 1,700 stores across the country. Our mission is to make the lives of pets and their owners easier, happier, and more enjoyable.

Our Vision

We strive to create a workplace where our employees can grow and develop their skills, become experts in pet care, and provide exceptional customer service. We offer a supportive and collaborative environment, where our team members can share their ideas and contribute to our success.

Key Responsibilities

  • Provide excellent customer service, ensuring that customers have a positive experience in our stores.
  • Assist customers in finding the right products for their pets, providing expert advice and guidance.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, ensuring that products are displayed attractively and that the store is well-stocked.
  • Participate in visual merchandising and store displays, creating an engaging and welcoming atmosphere for customers.

Requirements

  • Passion for animals and a desire to help customers find the right products for their pets.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic knowledge of pet care and nutrition, with a willingness to learn and develop skills.
  • Previous retail or customer service experience, preferably in the pet industry.

What We Offer

  • A stable and secure work environment, with opportunities for career growth and development.
  • A competitive salary and benefits package, including employee discounts and special perks.
  • Ongoing training and development opportunities, to help you become a pet care expert.
  • A fun and supportive work environment, with a team of like-minded individuals who share your passion for animals.