Customer Service Associate
vor 4 Wochen
As a key member of our team at Apleona, you will play a vital role in ensuring a welcoming atmosphere for our clients and guests. Your responsibilities will include:
- Welcoming Guests: Greet and assist visitors with a friendly approach.
- Operational Efficiency: Facilitate smooth processes to reduce waiting times.
- Logistical Coordination: Organize transfers, manage ticket bookings, and arrange dining reservations.
- Customer Support: Address and fulfill client requests with professionalism.
- Conference Assistance: Provide support for conference-related services.
- Communication Management: Handle incoming calls and disseminate information effectively.
- Security Certification: Must possess a valid certification as per §34a GewO.
- Experience: Previous experience in the hospitality sector is advantageous.
- Service Orientation: Demonstrate a friendly and service-focused attitude.
- Language Proficiency: Strong communication skills in both German and English.
- Technical Skills: Proficient in Microsoft 365 applications.
- Attention to Detail: Ability to work in a structured and detail-oriented manner.
- Employment Type: Options for full-time or part-time contracts.
- Compensation: Competitive salary structure.
- Work-Life Balance: Regular hours with consideration for personal needs.
- Professional Development: Opportunities for comprehensive training and career growth.
- Corporate Benefits: Access to various vouchers and discounts for activities.
- Pension Scheme: Participation in a company pension plan.
- Wellness Discounts: Reduced rates for fitness and wellness programs.
- Work Attire: Provision of high-quality uniforms.
- Employee Portal: Access to an online platform for employee resources.
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