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Automotive Service Advisor

vor 2 Monaten

Braunschweig, Niedersachsen, Deutschland Voets Gruppe Vollzeit

**About Us**

VOETS Autozentrum GmbH is a leading automotive dealership group in Germany, operating 20 locations and employing over 1450 professionals. With a rich history spanning nearly a century, we have established ourselves as a trusted partner for Volkswagen Group, distributing a range of prestigious brands including Volkswagen, Volkswagen Commercial Vehicles, Audi, ŠKODA, SEAT, CUPRA, and Porsche.

**Our Commitment to Excellence**

We are dedicated to delivering exceptional automotive expertise, cutting-edge technologies, and innovative mobility services. Our team is passionate about providing an unparalleled customer experience, ensuring that our clients receive the highest level of service and support.

**Your Role**

As an Automotive Service Advisor, you will play a vital role in our team, responsible for:

  • Providing exceptional customer service throughout the service process
  • Actively promoting service and repair services to our clients
  • Ensuring customer satisfaction and handling complaints professionally
  • Understanding customer needs and repair requirements
  • Order and appointment tracking, including quality control
  • Invoicing, invoice review, and explanation
  • Ensuring customer mobility

**Your Profile**

We are seeking a highly motivated and experienced individual with:

Technical or commercial education, preferably with experience in the automotive industryAutomobile Service Advisor qualification or a willingness to obtain itThorough market and industry knowledgeStrong communication and customer orientation skillsAbility to work collaboratively with other departments as a team player

**What We Offer**

We provide a secure and forward-thinking work environment, offering:

A well-equipped workshop and state-of-the-art toolsSpecial conditions for vehicle purchase, parts, and workshop services30 days of vacationCompany events and regular training and development opportunities

**Join Our Team**