Robotics Integration Change Engineer

vor 4 Wochen

Berlin, Berlin, Deutschland Amazon Development Center Germany GmbH - C92 Vollzeit

Are you passionate about innovation? Do you thrive in collaborative environments where problem-solving is key? If so, you may find a great fit at Amazon Robotics.


We are a dynamic global team dedicated to leveraging cutting-edge robotics and software advancements to address real-world challenges, enhancing our customers' experiences worldwide.

At Amazon Robotics, we foster a culture of invention and continuous improvement.


In this position, you will be responsible for configuring systems, integrating services, and testing software deployed across Amazon facilities globally, utilizing our mobile robotics platform.

Your primary focus will be on launching new sites and driving retrofit projects aimed at enhancing the performance, reliability, and safety of our robotic and automation systems.


Collaboration is key; you will work closely with Software, Retrofit, Hardware, Reliability, Maintenance, and Deployment Engineers to manage integration and retrofit projects from strategic planning through execution and validation.

Key Responsibilities:

  • Manage multiple robotics implementation, upgrade, and enhancement projects, ensuring that program objectives are achieved while identifying opportunities for continuous improvement.
  • Gather and analyze Voice of the Customer (VOC) data, sharing success stories during lessons learned workshops and collaborating with cross-functional partners in Engineering and Operations to demonstrate value and efficiency.
  • Develop and maintain problem resolution procedures, identifying the need for new tools to support existing solutions.
  • Utilize existing guides, task lists, and configuration processes to deploy software at Amazon Robotics sites globally.
  • Monitor operational queues and address issues within defined service level agreements (SLAs).
  • Become a subject matter expert in one or more areas of robotics engineering or program management, serving as a point of escalation for critical issues.
  • Establish processes for implementing product upgrades on deployed Amazon Robotics products.

Basic Qualifications:

  • Experience in quality assurance engineering.
  • Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems, or a related field.
  • Familiarity with process improvement methodologies such as Six Sigma, TQM, Kaizen, and Lean manufacturing.
  • Experience with AWS services including S3, EC2, SNS, and SQS.
  • Knowledge of Linux operating systems (RHEL, Ubuntu).
  • Ability to prioritize tasks, work independently, and achieve objectives without supervision.
  • Proven track record in root cause analysis, driving improvements, and implementing preventive measures.
  • Ability to manage multiple high-priority tasks simultaneously.
  • Experience leading complex technical discussions across various teams, including Software, Hardware, Systems Engineering, Operations, and Senior Management.
  • Demonstrated ability to manage complex technical projects effectively.

Preferred Qualifications:

  • Experience collaborating with development and business teams to communicate problem impacts and understand business requirements.
  • AWS certification (Cloud Practitioner, Solutions Architect).
  • Certification in process improvement methodologies (Six Sigma, TQM, Kaizen, Lean manufacturing).
  • Certification in Linux Red Hat.
  • Proven examples of a proactive approach to solving customer problems through detailed analysis of systems or processes.
  • Strong analytical and problem-solving skills with a focus on metrics-driven frugality without compromising safety or customer satisfaction.
  • Excellent written and verbal communication skills, capable of effectively engaging both technical and non-technical stakeholders.
  • Familiarity with programming languages such as Java, C++, Python, Shell Scripting, and JavaScript.

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