Customer Success Specialist

vor 2 Monaten

Landsberg am Lech, Bayern, Deutschland Süddeutscher Verlag Veranstaltungen GmbH Vollzeit

Position Overview

About Our Organization

Süddeutscher Verlag Veranstaltungen GmbH, a subsidiary of the renowned Süddeutscher Verlag, is dedicated to orchestrating a multitude of professional gatherings and conferences. Our operations are based in Munich, where we collaborate with the Süddeutsche Zeitung to present events that span a diverse array of subjects, featuring expert speakers from various industries.

Key Responsibilities

  • Assist participants by providing essential information and support
  • Address inquiries through various communication channels
  • Work in partnership with colleagues and external collaborators to devise effective solutions
  • Engage in remote work while attending occasional in-person meetings
  • Enjoy flexible working hours to accommodate personal schedules

Qualifications We Seek

  • Demonstrated experience in customer service roles
  • Proficient decision-making abilities
  • Excellent communication skills in both German and English
  • Familiarity with a range of digital tools and platforms

What We Provide

  • A comprehensive onboarding experience
  • Options for hybrid work arrangements and retirement plans
  • Opportunities for personalized professional development
  • A strong emphasis on health and wellness
  • Commitment to diversity and inclusion in the workplace

Company Commitment

We are dedicated to fostering an inclusive environment that promotes equal opportunities for all individuals.

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