Customer Success Manager

vor 1 Monat

Landsberg am Lech, Bayern, Deutschland Süddeutscher Verlag Veranstaltungen GmbH Vollzeit

About Us

Süddeutscher Verlag Veranstaltungen GmbH is a leading event management company, part of the Süddeutsche Verlag group. With over 100 events and conferences, we provide a unique platform for professionals to connect and learn.

Our Approach

We work in a collaborative and open environment, where every team member is encouraged to share their ideas. Our goal is to develop innovative solutions and products that meet the needs of our customers.

What You'll Do

  • Provide exceptional customer support to our event participants, addressing their queries and concerns.
  • Work closely with our event managers and external partners to resolve issues and improve the overall customer experience.
  • Develop and maintain relationships with our customers, understanding their needs and preferences.
  • Collaborate with our marketing team to promote our events and services.
  • Contribute to the development of new event concepts and formats.

What We Offer

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance and retirement plan.
  • Flexible working hours and remote work options.
  • Access to our SWMH Academy, offering training and development programs.
  • A comprehensive health and wellness program, including fitness classes and mental health support.

Our Values

We value diversity, inclusivity, and equality. We believe in creating a work environment that is respectful, open-minded, and supportive. We are committed to making a positive impact in our community and promoting social responsibility.

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