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Commercial Operations Manager
vor 2 Monaten
About the Role
Lilium is seeking a highly skilled Commercial Operations Manager to join our team. As a key member of our commercial operations team, you will play a critical role in the design, development, and optimization of internal operations, productivity, and reporting.
Key Responsibilities
- Own the governance and tracking of the commercial risk register and associated processes
- Provide regular reports and forecasting to the Head of Commercial Operations and other relevant stakeholders
- Optimize internal operations, including ownership of Commercial Guidelines documentation and division SharePoint
- Support the digital transformation strategy of the commercial organization and develop process improvements
- Oversee the collection, maintenance, and quality management of customer aircraft slot allocation within our CRM
- Build and maintain commercial planning scenarios to improve delivery volumes and secure annual/quarterly targets
- Responsible for the timely issuance of reliable delivery date assignments in accordance with our contractual obligations
- Communicate delivery notifications to the Aircraft Delivery Manager responsible for respective customer accounts
- Anticipate and identify delivery risks and mitigation solutions, providing customer-specific risk scenarios
- Act as the focal point within commercial for all short-term Sales and Production Matching (SPM) topics
- Optimize the commercial delivery planning process in order to anticipate customer constraints
- Prioritize aircraft due for delivery respecting contractual obligations and the commercial context, presenting commercial guidance to management
Requirements
- Aviation or manufacturing slot allocation or sales and production matching-related experience required
- Execution focused with strong analytical and reporting capabilities
- Demonstrated experience building consensus and delivering cross-functional and complex projects that involved collaboration with multiple departments and stakeholders
- Strong communication skills to convey complicated information clearly and effectively
- Adaptability and problem-solving skills, with the ability to navigate dynamic situations and shifting priorities
- Ability to influence stakeholders to drive change and make improvements
- Strategic planning capabilities, with a history of identifying and implementing process improvements
- Master's degree in business or engineering-related fields preferred
- Fluent English
