Head of Returns Management

vor 3 Monaten

Mainz, Rheinland-Pfalz, Deutschland heo GmbH Vollzeit
About heo GmbH
At heo GmbH, we have cultivated a vibrant community of 240 dedicated professionals since 1996, establishing ourselves as a frontrunner in the pop culture industry. Our journey has been fueled by a profound passion for pop culture, which drives our daily endeavors. We believe that embracing uniqueness is our strength, allowing us to explore uncharted territories and uncover hidden opportunities.
What We Provide
  • A respectful and appreciative work environment where open communication is valued.
  • A diverse and multicultural team with numerous opportunities for personal and professional growth.
  • Access to our leadership development program, designed to empower you in your role as a leader.
  • A modern workspace equipped with the latest technology.
  • Complimentary refreshments, snacks, and access to a gym with guided training sessions on-site.
Your Responsibilities
  • You will mentor and guide a team of 4 employees, fostering a supportive and positive work atmosphere.
  • You will establish key performance indicators to measure success and work towards shared objectives.
  • Your expertise will ensure a seamless process from inspection to evaluation and reintegration of items into stock.
  • You will manage communication with our predominantly English-speaking suppliers and collaborate effectively with internal teams.
Your Qualifications
  • You possess substantial experience in returns management and leadership.
  • You view leadership as a service to your team and the broader organization.
  • You excel in customer service and have a strong understanding of logistical processes.
  • You are fluent in English and German, promoting a culture of open dialogue.
  • Your effectiveness is driven by reflective practices, solution-oriented thinking, and decisive action.
  • You inspire enablement and engagement with your enthusiasm.

We are excited about the prospect of welcoming a new leader in Returns Management at heo GmbH.

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