Automotive Technical Support Specialist

vor 20 Stunden


Eschborn, Hessen, Deutschland KGM Europe GmbH Vollzeit
KGM Europe GmbH is expanding its operations in the German market and is seeking a dedicated Technical Support Specialist to handle warranty claims and provide technical support to our dealers.

**Key Responsibilities:**

* Provide technical support, diagnosing and resolving technical issues related to our vehicles and parts.
* Ensure compliance with warranty policies and regulations, maintaining a high level of customer satisfaction.
* Collaborate with our dealers to resolve technical issues and provide training on our products.

**Requirements:**

* At least 3 years of experience in warranty management or technical support within the automotive industry.
* Strong customer service and interpersonal skills, with the ability to communicate effectively with dealers and customers.
* In-depth knowledge of automotive systems and components, with a focus on warranty claims and technical support.
* Preferably a German native speaker with fluent English language skills.

**What We Offer:**

* A dynamic and challenging work environment with opportunities for growth and development.
* A competitive salary and benefits package.
* The chance to work with a leading company in the automotive industry.

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