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IT Service Manager for Cloud Solutions
vor 2 Monaten
Key Responsibilities:
As the IT Service Manager, you will assume full responsibility for the IT service related to data centers and cloud solutions. Your role will involve defining the service strategy and roadmap while crafting both technical and strategic frameworks.
You will lead a dedicated service team, effectively managing and prioritizing workloads to ensure optimal system administration and support.
Your expertise will drive innovation management within the IT service by assessing market offerings and technology trends. You will evaluate opportunities for our business, collaborate with the IT team to develop new solution concepts, and provide expert consulting to clients on current and future IT service offerings.
Ensuring service delivery to our internal stakeholders is crucial. You will negotiate and establish service level agreements while continuously enhancing service components within the IT service team.
In addition, you will oversee IT projects, reporting directly to the Group Project Manager. Your responsibilities will include coordinating project work packages, managing external service providers, and supporting service cost planning and forecasting.
The ideal candidate will possess a university degree in (business) information technology or equivalent experience as an IT specialist, complemented by several years of professional experience and potential management training.
Technical knowledge in operating IT services within an enterprise environment, familiarity with complex IT landscapes, and expertise in cloud technology are essential.
We value candidates with extensive experience in planning and executing IT projects and service delivery within an international context. Proficiency in English is required, along with strong German language skills (minimum B2).
What We Offer:
- Opportunities for professional and personal growth
- Comprehensive onboarding program
- Preference will be given to applicants with a severe disability if equally qualified.
Join Diehl Metering GmbH and contribute to our commitment to excellence in IT service management.
