Customer Support Specialist
vor 4 Wochen
Job Title: Customer Support Specialist
About Us
Nagel-Group is a prominent player in the logistics sector, dedicated to delivering exceptional services to our clientele. We are currently seeking a Customer Support Specialist to enhance our operations.
Key Responsibilities
- Overseeing customer interactions and providing assistance
- Managing driver reports and verifying shipping documents
- Addressing and resolving customer inquiries
- Generating tailored reports for clients
- Tracking and managing shipment timelines
Qualifications
- Completed education in logistics or a similar discipline
- Proven experience in customer service roles
- Proficient in MS Office and logistics management software
- Fluent in both German and English
- Collaborative team player with excellent communication skills and a focus on customer satisfaction
What We Provide
- A secure position within a vital industry
- Competitive salary with benefits such as a holiday bonus and retirement options
- Work-life balance with adaptable working hours
- Opportunities for professional growth
- Access to training resources through our Online Campus
- Employee discounts and benefits including Corporate Benefits
- A supportive work atmosphere with a fantastic team
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