Facilities Management Assistant

vor 2 Monaten

Aachen, Nordrhein-Westfalen, Deutschland JLL Vollzeit

About the Role

The Facilities Coordinator will play a key role in ensuring the smooth operation of our building's facilities management services. Reporting to the Office Service Coordinator or Facilities Manager, this role will assist in all aspects of facilities management to ensure that our building runs efficiently.

Key Responsibilities

  • Conduct weekly building walks to identify and assess maintenance issues.
  • Collaborate with the Facilities Manager and Moves and Changes team to address internal space requirements and organize team moves.
  • Monitor and manage stock levels of stationery and consumables used by employees.
  • Manage internal moves within the building with the Facilities Manager.
  • Assist in maintaining floor plans and supporting the Office Service Coordinator with vendor management and soft service support.
  • Support the Building Operations team and report defective H&S equipment to the relevant personnel.
  • Manage fire wardens and first aiders, scheduling training and refresher training as necessary.
  • Review and maintain manuals, handbooks, and guidance notes.
  • Cover receptionist duties as required.
  • Understand primary responsibilities of meeting and events and support the M&E Specialist as needed.
  • Manage day-to-day mail room operations, deliveries, and inquiries.
  • Be aware of basic procedures, courier suppliers, and external key contacts.
  • Manage mail-related supplies stock and place orders as needed.
  • Perform other tasks and duties as required.

Requirements

  • Previous experience working in a high-profile corporate environment.
  • Previous reception or hospitality experience is beneficial.
  • Proactive and hands-on, happy to support other team members.
  • Knowledge of facilities management processes is preferable.
  • IT skills, including Outlook, Excel, and Word.
  • Professional, friendly, and welcoming attitude.
  • Good attention to detail.
  • Ability to show initiative.
  • Excellent communication skills.
  • Organizational skills and the ability to prioritize a busy workload.
  • Customer service background is essential.
  • German and English speaking and writing skills are required.

About JLL

JLL is a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. We're committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

What We Offer

  • A dynamic and inclusive culture where we succeed together.
  • A Total Rewards program that reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.
  • A fulfilling career full of varied experiences and opportunities for growth and development.

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