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Customer Support Specialist

vor 3 Monaten

Neu Isenburg, Hessen, Deutschland PAMEC PAPP Vollzeit
Position Overview

Our client, PAMEC PAPP, is seeking a dedicated Customer Support Employee to enhance their operations in Neu-Isenburg.

Key Responsibilities
  • Provide essential administrative assistance to field personnel.
  • Generate offers in accordance with established terms.
  • Process orders and manage invoicing tasks.
  • Ensure compliance with relevant conditions and EU regulations.
  • Address and resolve customer complaints, returns, credits, and corrections.
  • Oversee customer correspondence to maintain effective communication.
Qualifications

The ideal candidate should possess:

  • A completed commercial education.
  • Experience in inbound customer service, handling customer inquiries, or working in call centers.
  • Excellent proficiency in the German language.

This role is crucial for maintaining high standards of customer satisfaction and operational efficiency.