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German Support Specialist for Vehicle Rentals

vor 3 Monaten


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Join our dynamic team in Athens as a German Support Specialist for a leading vehicle rental service

Teleperformance partners with a prominent vehicle rental service, offering seamless car-sharing solutions across urban centers in Europe and North America. Our innovative platform has garnered positive feedback from users, as all operations are conducted via mobile devices.

Your Role:
As a member of our team, you will assist German speaking clients with their inquiries and support needs related to:
  • Locating or booking a vehicle
  • Initiating or concluding a rental
  • Overseeing their account and financial balance
Key Responsibilities:
  • Addressing customer inquiries through email, chat, and phone
  • Collaborating effectively within a team, fostering supportive relationships with colleagues and management
  • Exhibiting a positive and proactive attitude while embracing continuous improvement
  • Maintaining a strong, professional rapport with all clients, demonstrating empathy
  • Aiming for customer retention and loyalty, ensuring successful resolutions to inquiries
Qualifications:
  • Exceptional German communication abilities
  • Proficient in English
  • Strong interpersonal and communication skills
  • Competent computer skills
  • Prior experience in customer service is advantageous
  • Positive demeanor and team-oriented mindset
What We Provide:
  • Comprehensive support for your relocation to Greece (including flight expenses, accommodation, and assistance with housing search - all at no cost to you)
  • Attractive monthly salary plus two additional salaries annually
  • Referral Program: Recommend friends and earn bonuses
  • Health benefits and various discounts
  • Thorough training from certified professionals
  • Opportunities for professional growth and development
  • Engagement in special events and community initiatives
  • Complimentary online Greek language courses
  • Modern facilities that offer a pleasant working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that values diversity
Furthermore, this position presents an excellent opportunity to enhance your career within a multinational organization, gaining valuable experience and skills while representing a leading global brand. You will be part of a company that champions diversity, providing equal opportunities for all individuals, irrespective of gender, ethnicity, religion, culture, or age.

Curious about the cost of living in Greece?

Greece boasts a rich history, vibrant culture, favorable climate, and delicious cuisine, all while maintaining a cost of living that is among the most affordable in Europe, according to local authorities and the EURES network. It’s no surprise that Greece is a favored destination for both tourists and expatriates alike.

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