Cloud Transformation Specialist m/f/ IC4
vor 4 Wochen
The Cloud Adoption Manager (CAM) is designated to a specific region and collaborates directly with clients alongside Sales and Account Cloud Engineers (ACEs). If this role resonates with you, we look forward to connecting.
Career Level - IC4
Key Responsibilities
The CAM will primarily concentrate on the post-sale phase of our clients' journey, ensuring an effective onboarding process and sustainable cloud utilization.
The CAM will work closely with relevant TCE teams or other Oracle divisions (such as Product Management, Support, Consulting), as well as Oracle Partners to determine specific tasks and/or deliverables necessary for each account they oversee. The ultimate objective is to enable clients to swiftly begin utilizing Oracle Cloud while also ensuring a comprehensive customer experience throughout the cloud adoption journey.
Core Activities :
Facilitate a seamless Customer activation and onboarding
Emphasize Activation for new cloud clients and/or workloads, reducing time to first value and expediting consumption growth Equip clients with essential knowledge, best practices, and methodologies to enhance Customer readiness Provide guidance on the Landing Zone in collaboration with our Cloud Specialists teamOversee the customer's Adoption Plan
Regularly assess and discuss the Adoption Plan with the client to ensure progress aligns with their expectations, enabling value realization Successfully manage a Go-Live as a pivotal milestone for the clientEliminate obstacles
Ensure progress and timely resolution of Service Requests (SRs) and escalations by engaging appropriate teams and advocating for clients Identify systemic issues impacting client usage of Oracle Cloud and initiate discussions with relevant teams (Cloud Operations, Product Management, Sales...) to develop a resolution strategy Serve as a client advocate for product features and requirementsRequired Skills and Qualifications
To excel in the role of a CAM, we seek individuals who possess the following qualifications:
Demonstrated experience in Tech Cloud engineering roles with a history of successful client engagements.
Enthusiastic about Technology with comprehensive knowledge
Certified on OCI (or equivalent certifications from competitors) – at least OCI Foundations Associate level Strong understanding of the competitive landscape – hands-on experience with AWS, GCP, or Azure is advantageousCustomer-Centric Focus: Always striving to anticipate client needs and provide the most relevant advice, education, or best practices. Committed to client success
Communication - Exceptional communication and presentation skills with a high level of comfort engaging with all management and IT roles Project Management - Familiar with common PM methodologies and tools (e.g., Prince2) Results-Oriented to enhance problem resolution & escalation management Possesses strong listening and coordination skills to understand client issues and work towards resolution. If necessary, engage other teams to ensure successful and prompt resolution Analytical problem solver with strong planning and delegation skills. Proactive and demonstrates innovative thinking Capable of identifying and managing escalations Able to comprehend the clients' existing IT environment, business needs, and their definition of success. Fluent in German and EnglishCollaboration Skills
Exceptional colleague with strong networking capabilities Ability to work in (virtual) teams. Achieving specific objectives often requires collaboration across various regions, cultures, and Lines of Business Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to client successChange Agent, driving innovative and new client engagements to convert our clients into the best cloud advocates.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
At Oracle, we don't just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX.
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Cloud Transformation Specialist m/f/ IC4
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Oracle VollzeitThe Cloud Adoption Manager (CAM) is dedicated to a specific territory and collaborates directly with clients alongside Sales and Account Cloud Engineers (ACEs). If this role aligns with your interests, we look forward to connecting with you. Career Level - IC4 Key Responsibilities The CAM's primary focus is on the post-booking phase of the customer...
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Düsseldorf, Nordrhein-Westfalen, Deutschland Oracle VollzeitThe Cloud Adoption Manager (CAM) is assigned to a specific territory and collaborates directly with clients alongside Sales and Account Cloud Engineers (ACEs). Career Level - IC4 Role and Responsibilities The CAM will primarily concentrate on the post-sales phase of our clients' journey, ensuring a successful initiation and ongoing cloud utilization....
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