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Client Advisor for Saint Laurent in Berlin

vor 3 Monaten


Berlin, Berlin, Deutschland YSL Germany GmbH Vollzeit

Position Overview

The Client Advisor plays a crucial role in driving store sales and achieving key performance indicators.

This position is dedicated to delivering a unique, memorable, and sophisticated experience for all clients, both external and internal. The Client Advisor also collaborates with the management team and colleagues while consistently embodying the values, image, and standards of our Maison.

Key Responsibilities

Deliver exceptional client service and after-sales support to all visitors and clients. Demonstrate enthusiasm in building and maintaining relationships with clients, placing them at the forefront, identifying their needs, and anticipating future requests. Develop a strong client portfolio to ensure proactive and sustainable business growth. Strive to surpass individual sales and KPI targets by adopting a business-oriented mindset and entrepreneurial approach. Create personalized, versatile, and timeless fashion solutions for clients, showcasing a passion for fashion culture. Maintain a transparent and genuine demeanor with clients, fostering unique connections. Communicate professionally and authentically with both clients and colleagues. Utilize all available tools effectively to maximize business opportunities. Actively support both front and back-of-house teams, contributing to their success and the overall team spirit. Comply with all company policies and operational procedures.

Candidate Profile

Previous experience in delivering high-quality service focused on client expectations, preferably in fashion retail, customer service, or luxury hospitality. A personal passion for fashion and the ability to create personalized looks. A natural business acumen and entrepreneurial spirit. Open-mindedness and a desire to work for a company that values audacity and authenticity. Strong team-oriented mindset to achieve collective goals. Proficiency in using tools and applications, with a quick learning ability for new technologies. Motivation to thrive in a fast-paced environment, with strong multitasking and prioritization skills. Proactive, enthusiastic, and possessing a problem-solving attitude. Excellent written, verbal, and listening skills in English and the local language. Embrace change as an opportunity for growth and development.

Saint Laurent is dedicated to fostering a diverse workforce. We believe that diversity in all its forms enriches the workplace, allowing individuals to express their talents both individually and collectively, and enhancing our adaptability in a changing world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.

Employment Type

Fixed Term

Work Schedule

Full time

Organization

YSL Germany GmbH