Business Operations Assistant

vor 3 Wochen


Hamburg, Hamburg, Deutschland Charlotte Tilbury Vollzeit

Business Operations Assistant (m/w/d) - Beauty Sector

About Charlotte Tilbury Beauty:

Founded in 2013 by renowned makeup artist Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by making makeup application accessible to individuals of all ages through a versatile and user-friendly product range. The brand continues to set benchmarks in the beauty industry across various markets.

Over the past decade, Charlotte Tilbury Beauty has witnessed remarkable growth, establishing itself as a leading name in the cosmetics sector. The company now operates in 50 markets globally and is committed to ongoing expansion. With a dedicated workforce of over 2,300 employees, we are committed to realizing the magic of our brand.

Key Responsibilities:

  • Drive store performance to achieve and surpass sales targets and key performance indicators.
  • Assist the Business Manager in defining sales objectives for individuals and the team, ensuring clear communication with Retail Artists to meet business goals.
  • Exemplify exceptional customer service and experiences to inspire the team.
  • Mentor and provide constructive feedback to team members to uphold Charlotte Tilbury's standards in service and makeup expertise.
  • Enhance customer service opportunities beyond the retail environment and expand the customer database for targeted marketing.
  • Develop and implement individual and team growth plans, conducting regular evaluations to encourage feedback and coaching.
  • Promote a positive and collaborative team atmosphere through regular meetings and a supportive leadership approach; recognize and celebrate achievements.
  • Adopt an entrepreneurial mindset by proposing initiatives, events, and strategies to drive business success.
  • Ensure impeccable visual merchandising, cleanliness, and hygiene standards are maintained.
  • Maintain a polished appearance and motivate team members to present their best selves.

Employee Benefits:

  • 29 vacation days plus an additional day off for your birthday.
  • Access to Charlotte's Magic Academy for personal and professional development.
  • Ongoing support and genuine opportunities for career advancement.
  • Early access to the latest product launches.
  • Employee discounts on products.
  • Participation in internal competitions with opportunities to win prizes.

Our Mission:

At Charlotte Tilbury, we strive to empower individuals globally to present their best selves. We achieve this by embracing diversity in backgrounds, beliefs, and perspectives, integrating them into our expanding global workforce. This approach benefits our communities, customers, employees, and applicants involved in our selection process.

WE LOOK FORWARD TO WELCOMING YOU TO OUR DREAM TEAM...



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