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Commercial Operations Manager

vor 2 Monaten


Munich, Bayern, Deutschland Lilium Vollzeit
About the Role

We are seeking a highly skilled Commercial Operations Manager to join our team at Lilium. As a key member of our commercial operations team, you will play a critical role in ensuring the successful delivery of our aircraft.

Key Responsibilities
  • Commercial Risk Management: Own the governance and tracking of the commercial risk register and associated processes.
  • Reporting and Forecasting: Provide regular reports and forecasting to the Head of Commercial Operations and other relevant stakeholders.
  • Internal Operations Optimization: Optimize internal operations, including ownership of Commercial Guidelines documentation and division SharePoint.
  • Digital Transformation: Support the digital transformation strategy of the commercial organization and develop process improvements.
  • Customer Slot Allocation: Oversee the collection, maintenance, and quality management of customer aircraft slot allocation within our CRM.
  • Commercial Planning: Build and maintain commercial planning scenarios to improve delivery volumes and secure annual/quarterly targets.
  • Delivery Date Assignments: Responsible for the timely issuance of reliable delivery date assignments in accordance with our contractual obligations.
  • Delivery Notifications: Communicate delivery notifications to the Aircraft Delivery Manager responsible for respective customer accounts.
  • Delivery Risk Management: Anticipate and identify delivery risks and mitigation solutions, providing customer-specific risk scenarios.
  • SPM Topics: Act as the focal point within commercial for all short-term Sales and Production Matching (SPM) topics.
  • Commercial Delivery Planning: Optimize the commercial delivery planning process in order to anticipate customer constraints.
  • Prioritization: Prioritize aircraft due for delivery respecting contractual obligations and the commercial context, presenting commercial guidance to management.
Requirements
  • Experience: Aviation or manufacturing slot allocation or sales and production matching-related experience required.
  • Analytical Skills: Execution focused with strong analytical and reporting capabilities.
  • Collaboration: Demonstrated experience building consensus and delivering cross-functional and complex projects that involved collaboration with multiple departments and stakeholders.
  • Communication: Strong communication skills to convey complicated information clearly and effectively.
  • Adaptability: Adaptability and problem-solving skills, with the ability to navigate dynamic situations and shifting priorities.
  • Influence: Ability to influence stakeholders to drive change and make improvements.
  • Strategic Planning: Strategic planning capabilities, with a history of identifying and implementing process improvements.
  • Education: Master's degree in business or engineering-related fields preferred.
  • Language: Fluent English.