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Material Requirements Planner and After Sales Specialist
vor 2 Monaten
We are seeking a highly skilled Material Requirements Planner and After Sales Specialist to join our team at engineering people GmbH in Munich.
- Key Responsibilities:
- Develop and implement material requirements plans based on production schedules and sales forecasts.
- Monitor inventory levels and manage ordering processes to prevent stockouts and overstocking.
- Support the implementation of Lean management principles and practices.
- Handle customer inquiries and complaints in a professional and timely manner.
- Resolve technical issues and provide product information to customers.
- Coordinate service and repair orders, ensuring timely and efficient execution.
- Document and track customer issues in our CRM system.
- Requirements:
- Bachelor's degree in Industrial Engineering, Logistics, Business Administration, or a related field.
- Professional experience in material requirements planning or customer service.
- Experience with ERP and CRM systems is an asset.
- Excellent service orientation and technical understanding.
- Fluent German and English language skills, with Italian language skills being an asset.
