Service Manager for Key Accounts
vor 4 Wochen
We are seeking a highly skilled Service Manager for Key Accounts to join our team at Sungrow - EMEA. As a key member of our service team, you will be responsible for ensuring the smooth operation of our service delivery processes, ensuring that our customers receive the highest level of service.
The ideal candidate will have a strong background in electrical engineering or a related field, with several years of experience in the energy sector. You will be responsible for managing a team of field service engineers, ensuring that operational procedures are documented and consistently applied, and taking care of Health & Safety on behalf of service for Germany.
You will also support EMEA Sales by attending relevant tradeshows and negotiating SLAs, and maintain positive customer ratings by ensuring the quality of our after-sales service.
We are looking for a candidate who is fluent in English and German, has a degree in electrical engineering or qualifications as an electrical technician, and has several years of experience in the energy sector with on-site expertise.
The ideal candidate will also have management experience and exposure to contract negotiations, knowledge of health & safety regulations in Germany, a driving license, and a willingness to travel.
We offer a competitive salary and benefits package, as well as opportunities for career advancement as we are growing very fast in the EMEA region.
Our company is committed to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds.
About SungrowSungrow is a green tech company that is committed to making a positive impact on the environment. We are a team of lateral thinkers, young professionals, and creative minds who are passionate about clean energy and sustainability.
We are proud to be a market leader in the solar energy space, with the strongest PV-inverter R&D team and the largest inverter manufacturer. We offer a dynamic and inclusive work environment, with opportunities for career growth and development.
We are committed to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds.
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