Aktuelle Jobs im Zusammenhang mit Onboarding Specialist - Berlin, Berlin - Wolt


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    Als Retail Onboarding Specialist arbeitest du eng mit den Sales-, Account Management- und Product-Teams zusammen, um unseren Einzelhandelspartnern zu helfen, ihre Erfolgschancen auf Wolt zu maximieren.Deine Aufgaben umfassen die Koordination und Durchführung des Onboarding-Prozesses für unsere Einzelhandelspartner, das Einpflegen der Produktdaten sowie...


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  • Berlin, Berlin, Deutschland Wolt Vollzeit

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    We are seeking a highly motivated and organized Customer Onboarding Specialist to join our Operations Team at Doctolib. As a key member of our team, you will be responsible for delivering an exceptional onboarding experience for our new clients. Your primary goal will be to ensure a seamless transition of our partner practices to our digital booking...


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    We are seeking a highly motivated and organized Customer Onboarding Specialist to join our Operations Team at Doctolib. As a key member of our team, you will be responsible for delivering an exceptional onboarding experience for our new clients. Your primary goal will be to ensure a seamless transition of our partner practices to our digital booking...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

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  • Berlin, Berlin, Deutschland Wolt Vollzeit

    JobbeschreibungAls Retail Onboarding Associate arbeitest du eng mit den Sales-, Account Management- und Product-Teams zusammen, um unseren Einzelhandelspartnern zu helfen, ihre Erfolgschancen auf Wolt zu maximieren.Aufgaben und VerantwortlichkeitenEigenverantwortliche Koordination, Durchführung und Kontrolle des Onboarding-Prozesses für unsere...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

    JobbeschreibungAls Retail Onboarding Associate arbeitest du eng mit den Sales-, Account Management- und Product-Teams zusammen, um unseren Einzelhandelspartnern zu helfen, ihre Erfolgschancen auf Wolt zu maximieren.Aufgaben und VerantwortlichkeitenEigenverantwortliche Koordination, Durchführung und Kontrolle des Onboarding-Prozesses für unsere...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

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  • Onboarding Specialist

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    Über unsWir sind ein 2016 gegründetes Insurtech-Unternehmen, das sich auf die Entwicklung von Lösungen für die Versicherungsbranche spezialisiert hat. Unsere Mission ist es, die digitale Transformation der Versicherungsindustrie voranzutreiben und unsere Kunden dabei zu unterstützen, ihre Geschäftsprozesse zu optimieren.Die RolleAls Onboarding Manager...

  • Onboarding Specialist

    vor 3 Wochen


    Berlin, Berlin, Deutschland EMIL Group GmbH Vollzeit

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  • Berlin, Berlin, Deutschland Wolt Vollzeit

    Role OverviewAt Wolt, our Merchant Services team is the backbone of our operations, ensuring a seamless onboarding experience for our merchants. As a key member of this team, you will be responsible for the accuracy and completeness of the merchants' documents provided by the sales team.You will master the core functions of Merchant Services, including...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

    Role OverviewAs a key member of our Merchant Services team, you will play a vital role in ensuring the seamless onboarding experience for our merchants in the German market.Key ResponsibilitiesEnsure the accuracy and completeness of merchants' documents provided by the sales team.Master the core functions of Merchant Services, including onboarding merchants...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

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  • Berlin, Berlin, Deutschland Wolt Vollzeit

    Role BackgroundAt Wolt, our Merchant Services team is the backbone of our operations, ensuring that our merchants receive a seamless onboarding experience. As we continue to grow and expand our offerings, our merchant services engine must evolve to meet the demands of our rapidly growing business.Job ResponsibilitiesAs a Merchant Services team member with a...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

    Role BackgroundAt Wolt, our Merchant Services team is the backbone of our operations, ensuring that our merchants receive a seamless onboarding experience. As we continue to grow and expand our offerings, our merchant services engine must evolve to meet the demands of our rapidly growing business.Job ResponsibilitiesAs a Merchant Services team member with a...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

    Role BackgroundAt Wolt, our Merchant Services team is the backbone of our operations, ensuring that our merchants receive a seamless onboarding experience. As we continue to grow and expand our offerings, our merchant services engine must evolve to meet the demands of our rapidly growing business.Job ResponsibilitiesAs a Merchant Services team member with a...


  • Berlin, Berlin, Deutschland Wolt Vollzeit

    Role OverviewAt Wolt, our Merchant Services team is the backbone of our operations, ensuring a seamless onboarding experience for our merchants. As a key member of this team, you will be responsible for the accuracy and completeness of the merchants' documents provided by the sales team.As a Data Validator, you will master the core functions of Merchant...


  • Berlin, Berlin, Deutschland Doctolib Vollzeit

    Job DescriptionDoctolib is seeking a Customer Onboarding Consultant to join our Operations Team in a full-time capacity. As a key member of our team, you will be responsible for ensuring an exceptional onboarding experience for our new customers. Your primary goal will be to facilitate a seamless transition of practices to our digital booking management...

Onboarding Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland Wolt Vollzeit

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores, and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly.

Our Mission

We work hard to make cities into better places, and it's pretty cool seeing us grow every week. If you're passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us.

Job Description

Key Responsibilities

  • Successfully onboard venues onto the Wolt platform and ensure an optimal and speedy process at all times
  • Build relationships with our restaurant partners, help them through the onboarding process, and ensure long-term operations success by training them on using our systems and keeping them up to speed on any updates
  • Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
  • Developing our restaurant partners and their business by using our collected user data
  • Being responsible for our venue-platform being up to date with the text and visuals that reflect the Wolt brand, until the onboarding process is completed
  • Escalating urgent cases in a timely manner to the relevant stakeholders
  • Sharing best practices within the onboarding team

Requirements

  • Excellent interpersonal skills - you will be working with a lot of different people
  • Experience in support, administration, or office management role is a plus
  • Structured, detailed, and service-oriented
  • Self-starter and a passion for food
  • Logical problem-solving skills with a bias for action and impact
  • Excellent written and oral communication skills in German and good knowledge of English

What You Can Expect from Us

  • Cool office in the heart of Berlin
  • Independent work in a dynamic, international team
  • A fast-growing tech company with many career opportunities
  • Discount on Wolt orders
  • Modern hardware of your choice (MacBook, iPad)
  • Various soft drinks, coffee, and fruit in the office
  • Comprehensive internal training programs
  • Weekly (virtual) all-hands meetings and regular team events
  • Flexible working hours + 30 days paid holiday