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IT Service Coordination Specialist
vor 3 Monaten
Job Title:
IT Order Coordinator
Company Overview:
medatixx GmbH & Co. KG is a leading provider of IT solutions designed specifically for outpatient medical practices in Germany.
Our dedicated workforce of 760 professionals is focused on improving operational efficiency by developing innovative E-Health solutions and streamlining workflows for healthcare teams.
Key Responsibilities:
Coordinate appointment scheduling for both current and potential customer orders across various locations and departments through effective communication, both written and verbal.
Collaborate closely with multiple departments and teams to guarantee seamless service delivery.
Manage order processing and maintain accurate documentation within the CRM system.
Effectively address urgent situations related to time-sensitive orders.
Conduct research and gather pertinent information regarding orders.
Qualifications:
Educational background in business or technical disciplines, or equivalent experience.
Strong technical understanding and familiarity with the healthcare sector.
Previous experience in dispatching is a plus.
Enthusiastic, team-oriented, and customer-focused mindset.
Exceptional communication skills in German.
What We Provide:
Meaningful work that contributes to the advancement of healthcare digitalization.
Stable employment in a growing sector.
Tailored training and professional development opportunities.
Flexible hybrid work arrangements with adaptable hours.
30 days of annual leave, along with overtime compensation in the form of time off.
Comprehensive benefits package, including health and social perks, childcare assistance, employee discounts, and company events.
We value diversity and encourage all qualified candidates to apply.
Job Type:
Full-time
Location:
On-site
