Sales Support Specialist

vor 4 Wochen

Worms, Rheinland-Pfalz, Deutschland NICO Europe Vollzeit

Become a part of NICO Europe

As a prominent player in the pyrotechnics industry in Germany, NICO Europe boasts over a century of expertise. Our operations encompass the trade of New Year's Eve and fireworks products, along with various related items. We are in search of a committed individual to enhance our Sales Support team.

Key Responsibilities
  • Deliver expert customer assistance through various communication channels
  • Oversee and nurture a designated customer portfolio
  • Collaborate on customer initiatives and projects
  • Draft and propose order suggestions
  • Systematically manage order processing
  • Address customer complaints and handle returns
  • Evaluate customer data, including sales and product metrics
  • Maintain and update master data in our systems
Required Qualifications
  • Completed vocational training in a commercial field
  • Exceptional communication and teamwork abilities, coupled with a strong sense of self-motivation
  • Capacity to maintain focus and productivity under pressure
  • Proficient in standard MS Office tools, particularly Excel

Preferred Qualifications:

  • Outstanding verbal and written communication skills
  • Strong analytical and strategic thinking capabilities
  • Adaptability and eagerness to learn
What We Offer
  • A variety of engaging tasks within a growing medium-sized enterprise characterized by a flat organizational structure
  • Flexible working conditions supported by a dedicated team
  • A warm and respectful workplace culture
  • Opportunities for professional growth and development
  • A permanent employment contract
  • A modern work environment equipped with comprehensive technical resources
  • Thorough and personalized onboarding process with supportive colleagues
  • Flexible working hours along with regular team meetings and events

If you possess enthusiasm, reliability, confidence, and a collaborative spirit, along with a customer-focused mindset, excellent organizational skills, and a strong sense of responsibility, we invite you to consider joining the NICO team.

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