Customer Service Representative
vor 3 Wochen
About CHO-TIME GmbH
CHO-TIME GmbH is a leading provider of telecommunication services, renowned for its exceptional customer service and innovative product offerings. We are committed to delivering outstanding experiences to our valued customers.
We're Looking For...
Motivated and skilled Customer Advisors who are eager to contribute to our continued success. If you thrive in a dynamic environment and possess a passion for helping others, we encourage you to apply.
Your Responsibilities- Provide expert guidance to customers on selecting the most suitable tariffs and additional products from our comprehensive portfolio.
- Engage with existing customers to discuss their current contracts, explore alternative options, and ensure their satisfaction.
- Assist customers with DSL provisioning, guiding them through the process from order placement to activation and relocations.
- Address customer inquiries regarding contracts, invoices, hardware, and other services in a prompt and professional manner.
- Contribute to customer retention by suggesting tailored solutions for terminated contracts and optimizing existing contract conditions.
- A genuine enthusiasm for success and a drive to achieve financial independence.
- Excellent German language skills, both written and spoken.
- Exceptional communication skills, with a friendly and approachable demeanor.
- Strong organizational skills and a commitment to punctuality and reliability.
- Proficiency in basic computer skills and a willingness to learn new technologies.
- A sales-oriented mindset and a passion for promoting high-quality products.
CHO-TIME GmbH offers a rewarding and supportive work environment with numerous benefits:
- Competitive base salary with performance-based bonuses and incentives.
- Opportunities for professional growth and advancement within the company.
- A positive team atmosphere that fosters collaboration and mutual support.
- Comprehensive training programs to enhance your skills and knowledge.
- Exclusive shopping discounts at a wide range of partner companies.
- Financial contributions towards retirement savings and wealth building.
- Health-promoting initiatives, such as daily fruit provision.
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