Senior Quality Assurance Engineer

vor 2 Wochen

Berlin, Berlin, Deutschland TE Connectivity Vollzeit
Job Overview

TE Connectivity's Quality Assurance Teams are responsible for ensuring the highest standards of quality in our products and services. As a Senior Customer Quality Engineer, you will play a key role in developing and implementing quality plans, programs, and procedures to meet customer requirements.

Main Responsibilities
  • Quality Key Contact for Customer - related to TRS (with alignment to CQE Auto / ICT)
  • Monitor and act on Customer Satisfaction (Champion actions within TE)
  • Management of Customer Scorecards
  • Management of quality performance (Count of claims, DPPM, Response time, etc)
  • Warranty Management
  • Lead periodical warranty settlements
  • Lead / Champion warranty reduction programs (with all relevant functions and sites)
  • Prepare, Facilitate TRS (TEC) & Customer Quality Meetings
  • Evaluate and communicate Customer Specific Requirements
  • Review and support negotiations of Quality Agreements
  • Support relevant Engineering Changes and NPI projects
  • Moderate/lead escalated issues
  • Coordinate customer complains
  • Manage containment actions at customer site
  • Link customer and manufacturing plant within and outside the region
  • Contribute to improvement of effectives of quality processes
Requirements
  • Minimum BSc in Engineering/Technical education (relevant work and sector experience can compensate for lack of formal education)
  • Knowledge in Automotive core tools such as APQP, PPAP, FMEA, MSA, SPC, 8D, FTA, GD&T
  • Certified Six Sigma Green or Black Belt (would be a benefit)
  • IT skills (MS Office, Statistical tools etc.)
  • Knowledge of IATF16949 and Customer Specific Requirements
  • Fluent spoken and written German & English
  • Eligible for visa applications
  • Travel -10%-25% - domestic and international
What We Offer
  • Competitive Salary Package
  • Performance-Based Bonus Plans
  • Health and Wellness Incentives
  • Employee Stock Purchase Program
  • Community Outreach Programs / Charity Events
  • Employee Resource Group

We are committed to providing a total package that meets the needs of our employees and supports their well-being. Our benefits package includes a range of options to suit different lifestyles and preferences.

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