Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Freiburg, Baden-Württemberg - timeout Stiftung gGmbH
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IT Support Specialist
vor 2 Monaten
About timeout Stiftung gGmbH
timeout Stiftung gGmbH is a non-profit organization dedicated to providing support and resources for individuals facing various challenges. We strive to create a positive impact on the lives of those we serve.
IT Support Specialist
Are you a tech-savvy individual with a passion for delivering efficient IT support? If so, we are looking for you to join our team and ensure the smooth operation of our IT systems and infrastructure.
- Handle IT Incidents and Service Requests: Promptly address user inquiries and resolve technical issues effectively.
- Diagnose and Resolve Hardware and Software Issues: Identify and troubleshoot problems related to computer hardware, software applications, and network connectivity.
- Support On-Site IT Systems: Provide on-site assistance with the installation, configuration, and maintenance of IT equipment.
- Implement New IT Systems: Assist in the deployment and integration of new technologies and software solutions.
- Manage User Accounts and Access Rights: Maintain user accounts, permissions, and security protocols to ensure data integrity and system access control.
- Network Monitoring and Maintenance: Monitor network performance, identify potential issues, and implement solutions to optimize connectivity.
- Collaboration and Communication: Work closely with the IT team and other departments to resolve technical challenges and ensure seamless operations.
Requirements:
- Completed education in Information Technology or a related field.
- Proven experience in providing IT support and assisting end users.
- Strong understanding of IT systems, network administration, and troubleshooting techniques.
- Excellent problem-solving skills and analytical thinking abilities.
- Effective communication and teamwork skills.
