Sales Support Specialist
vor 4 Wochen
BVD GmbH stands as a trusted and pioneering distributor of batteries, battery accessories, and energy solutions. Our clientele encompasses both national and international B2B customers, including vehicle manufacturers, wholesalers, retailers, industrial enterprises, and specialty shops. We offer a comprehensive array of products and services tailored for cars, trucks, motorhomes, motorcycles, boats, construction and agricultural machinery, special vehicles, and various energy requirements sourced from reputable and certified manufacturers. Our core values include transparency, enthusiasm, collaboration, and humility. We aim to provide the highest product quality, optimal availability, and exceptional delivery service.
We are currently in search of a full-time:
Sales Support SpecialistAs a vital connection between our customers, field sales, and internal teams, you will play an essential role in our organization.
Your Responsibilities:- Consulting and assisting customers in partnership with our field sales team
- Preparing quotations through to contract finalization
- Coordinating order fulfillment with logistics and shipping departments
- Maintaining customer and product master data
- Addressing and resolving complaints
- Completed commercial training is preferred
- Proficient in MS Office and ERP systems
- Desirable proficiency in English
- Experience in customer service or sales support is advantageous
- Strong communication skills and customer service orientation
- Excellent organizational skills, diplomatic tact, and proactive initiative
- Company pension plan
- Flat hierarchies and swift decision-making processes
- A friendly and family-oriented work environment in a successful, growing organization
- Attractive additional benefits and opportunities for professional development
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