Aktuelle Jobs im Zusammenhang mit Technical Support Expert - Duisburg, Nordrhein-Westfalen - SYNCREON
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Technical Support Specialist
vor 4 Wochen
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitUnlock Your Potential with Nothelle Call Center Services GmbHRole: Provide technical assistance and support for Samsung products to customers Diagnose and resolve technical issues in a timely and efficient manner Document customer information for seamless service delivery Collaborate with team members to enhance customer satisfaction and...
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Technical Support Specialist
vor 2 Monaten
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitUnlock Your Potential with Nothelle Call Center Services GmbHRole: Provide technical assistance and support for Samsung products to customers Diagnose and resolve technical issues in a timely and efficient manner Document customer information for seamless service delivery Collaborate with team members to enhance customer satisfaction and...
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Technical Support Specialist
vor 1 Woche
Duisburg, Nordrhein-Westfalen, Deutschland SYNCREON VollzeitAre you looking for a challenging role in a dynamic organization? We are seeking a Service Desk Specialist to join our team at SYNCREON. As a Service Desk Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems related to technology-based products and services.Key...
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Technical Support Specialist
vor 2 Monaten
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitDynamic Team Member WantedJob Summary: Provide technical assistance to customers through various channels Diagnose and resolve technical issues in a timely manner Document customer information for efficient service delivery Collaborate with colleagues to enhance customer experienceRequirements: Fluency in German for effective customer communication Team...
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Technical Support Specialist
vor 4 Wochen
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitDynamic Team Member WantedJob Summary: Provide technical assistance to customers through various channels Diagnose and resolve technical issues in a timely manner Document customer information for efficient service delivery Collaborate with colleagues to enhance customer experienceRequirements: Fluency in German for effective customer communication Team...
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Technical Support Specialist
vor 4 Wochen
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitDynamic Team Member WantedJob Summary: Provide technical assistance to customers for Samsung products Diagnose and resolve technical issues Document customer information for efficient service delivery Collaborate with team members to enhance customer experienceKey Responsibilities: Deliver customer-oriented solutions in German Work collaboratively as a team...
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Technical Support Specialist
vor 2 Monaten
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitDynamic Team Member WantedJob Summary: Provide technical assistance to customers for Samsung products Diagnose and resolve technical issues Document customer information for efficient service delivery Collaborate with team members to enhance customer experienceKey Responsibilities: Deliver customer-oriented solutions in German Work collaboratively as a team...
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Technical Support Specialist
vor 2 Wochen
Duisburg, Nordrhein-Westfalen, Deutschland SYNCREON VollzeitAre you interested in working in a central role within a dynamic and growing organization? We are looking for a Service Desk Specialist to solve technical problems and provide support for all assigned areas.Key ResponsibilitiesProvisioning of user accounts in Active Directory, MS Exchange, TEAMS, and Unix;Resolve 1st level technical issues and work with...
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Technischer Support-Experte
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IT-Support-Experte
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Digital Solutions Expert
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IT-Support-Experte
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Technical Support Specialist
vor 2 Monaten
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitDynamic Team Member WantedJob Summary: Provide technical assistance to customers for Samsung products Diagnose and resolve technical issues Document customer information for efficient service delivery Collaborate with team members to enhance customer experienceKey Responsibilities: Deliver customer-oriented solutions in a fluent German-speaking environment...
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Technical Support Specialist
vor 4 Wochen
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitDynamic Team Member WantedJob Summary: Provide technical assistance to customers for Samsung products Diagnose and resolve technical issues Document customer information for efficient service delivery Collaborate with team members to enhance customer experienceKey Responsibilities: Deliver customer-oriented solutions in a fluent German-speaking environment...
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IT-Support-Experte
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Technischer Support-Experte
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IT-Support-Experte
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Customer Support Representative
vor 2 Monaten
Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our technical customer support team at Nothelle Call Center Services GmbH. As a key member of our team, you will play a crucial role in providing exceptional support to our customers regarding all Samsung products.Key ResponsibilitiesProvide timely and professional support...
Technical Support Expert
vor 2 Monaten
About the Role
We are seeking a highly skilled Service Desk Specialist to join our team at SYNCREON. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.
Key Responsibilities
- Provide first-level technical support for a wide range of IT-related issues, including hardware, software, and network problems.
- Work closely with other IT teams to resolve complex technical issues and provide solutions to customers.
- Deploy and configure PC desktops and laptops, including imaging, application installation, and data transfers.
- Perform minor desktop hardware repairs and troubleshoot issues with PC equipment and peripherals.
- Log and track support calls, identifying trends and escalating issues as necessary.
- Document resolutions and update the knowledge base to ensure accurate and up-to-date information.
- Utilize IT service management tools, such as Jira Service Desk, to manage and track support requests.
Requirements
- Excellent technical skills and knowledge of IT systems and software.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Fluency in English and German, with the ability to communicate effectively in both languages.
About SYNCREON
SYNCREON is a leading provider of supply chain logistics and IT services. We are committed to delivering exceptional value to our customers and partners, and we are seeking a talented and motivated individual to join our team.
