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Technical Expert

vor 2 Monaten


Aachen, Nordrhein-Westfalen, Deutschland USU Solutions DACH Vollzeit
Exciting Opportunity for a Solution Architect at USU Solutions DACH

About the Role:

We are seeking a highly skilled Solution Architect to join our team at USU Solutions DACH. As a key member of our organization, you will be responsible for contributing to the technical design and implementation of our Service Management Suite for business clients.


Key Responsibilities:

  • Designing the system landscape for our installations as a Solution Architect
  • Analyzing and identifying requirements for Service Management processes
  • Implementing complex process optimizations
  • Adapting our product to the needs of our business clients with innovative vision
  • Guiding customers through the implementation process with presentations and workshops

Requirements:

  • Completed IT-related studies or equivalent education
  • Several years of project experience in Service Management
  • Experience in implementation and customization
  • Knowledge of relational databases, data modeling SQL, and ITIL certification
  • Programming skills (e.g. scripting language) are advantageous
  • Fluent in German and proficient in English
  • Willingness to travel

What We Offer:

  • Customized training through the U Step Up program
  • Mentorship program and individual onboarding plan for new employees
  • Flexible working hours, Sabbaticals, open doors, and flat hierarchies
  • Company vehicle for private use
  • 30 days of annual leave + various special leave options
  • Support for retirement planning and disability insurance
  • Accident insurance
  • Discounted membership in the company fitness program
  • Employee referral bonuses
  • Employee discounts
  • On-site bistro with discounted lunch options
  • Free water, coffee, tea, and fruit
  • Plenty of parking available
  • Collaborative work environment