Customer Service Representative

vor 4 Wochen

Home Office, Deutschland walter services work@home GmbH Vollzeit

Exciting Opportunity at Walter Services Work@Home GmbH

About the Role:

  • We are seeking a highly skilled and customer-focused individual to join our team as a Communication Specialist in a secure and flexible home office setting.
  • This is a full-time or part-time permanent contract with opportunities for internal career advancement.
  • The successful candidate will receive a competitive salary with performance-based bonuses and a comprehensive hardware package.
  • Our company offers a range of discounts and benefits to support our employees' well-being and career development.
  • We pride ourselves on our great working atmosphere and diverse team.

Key Responsibilities:

  • Provide exceptional customer service via phone and email, ensuring timely and effective resolution of customer inquiries.
  • Accurately document reports and notifications, maintaining high standards of record-keeping and data integrity.

Requirements:

  • Reside in Germany and be available to work in a home office setting.
  • Be flexible and available to work rotating shifts, ensuring seamless coverage of our customer service operations.
  • Display a positive attitude and customer-oriented mindset, with a strong commitment to delivering exceptional customer experiences.
  • Previous experience in customer service is highly desirable, but not essential.
  • Proficiency in computer and internet skills is required, as well as excellent written and verbal communication skills in German.
  • Reliability and dependability are essential qualities for this role, as you will be working independently in a home office setting.

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