Customer Service Representative
vor 3 Wochen
**About Walter Services Work@Home GmbH**
We are a leading provider of innovative work-from-home solutions, dedicated to delivering exceptional customer experiences.
**Job Summary**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch service to our clients, resolving issues efficiently, and ensuring customer satisfaction.
**Key Responsibilities:**
- Handle customer inquiries in a professional and courteous manner, providing accurate and timely responses to their concerns.
- Document reports and notifications in a clear and concise manner, ensuring that all relevant information is captured and communicated effectively.
**Requirements:**
- Reside in Germany and be available to work in a home office setting.
- Availability for rotating shifts to ensure 24/7 customer support.
- Positive attitude and customer-oriented mindset to provide exceptional service to our clients.
- Experience in customer service is a plus, but not required.
- Computer and internet proficiency to navigate our systems and tools efficiently.
- Excellent written and verbal communication skills in German to effectively communicate with clients and colleagues.
- Reliability and dependability to meet the demands of a dynamic and fast-paced work environment.
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