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Guest Experience Coordinator
vor 3 Monaten
Become a vital member of our team at Radisson Hotel Group as a **Guest Experience Coordinator** (m/w/d). In this role, you will play a key part in our Rooms division, collaborating with various hotel departments to guarantee an exceptional experience for our guests. If you possess a background in Front Office operations, are fluent in both German and English, and excel in a collaborative environment focused on outstanding service, we invite you to join our welcoming and diverse workplace. As a **Guest Experience Coordinator**, you will have the chance to craft memorable moments for our guests while advancing your career in the hospitality sector.
Key Responsibilities:- Facilitate seamless operations within the Rooms division and provide support across multiple hotel areas.
- Respond promptly to guest inquiries and assist them throughout their stay.
- Deliver consistently exceptional service to surpass guest expectations.
- Experience in Front Office operations with a readiness to assist Housekeeping and M&E teams.
- Fluency in German and English.
- Proficient in IT systems.
- A strong team player with a proactive approach to problem-solving.
- A genuine passion for positively impacting the experiences of guests and colleagues.
- Permanent employment contract.
- Discounted rates for you and your family at all Radisson Hotels.
- 30% discount on food and beverages at Radisson Hotels.
- Complimentary meals at the staff cafeteria.
- Bonus day off for your birthday.
- Additional perks and rewards for every five years of service.
- Access to an employee benefits portal with discounts and special offers.
- Referral program bonuses and loyalty program incentives.
- Training opportunities at Radisson Academy.
- Global career advancement opportunities.
- Recognized by Forbes Magazine as the 3rd best employer in the Travel and Leisure category in 2023.
If you are eager to embark on a rewarding career journey with us, we look forward to welcoming you as a **Guest Experience Coordinator** at Radisson Hotel Group.
