Deputy Store Leader

vor 4 Wochen

Mannheim, Baden-Württemberg, Deutschland Rituals Vollzeit
Position Overview

As a Deputy Store Leader, you will play a crucial role in supporting the Store Manager across various operational aspects of the store. Your focus will be on implementing effective strategies and best practices in customer service alongside your team.

Key Responsibilities
  • Operational Support: Assist the Store Manager in daily operations, including cash handling, inventory management, visual merchandising, and floor management. You may also handle personnel matters such as staff scheduling and recruitment in collaboration with the Store Manager.
  • Performance Enhancement: Drive store performance through exemplary customer service, fostering teamwork, and ensuring efficient processes while adhering to our retail standards.
  • Sales and Customer Experience: Share responsibility for achieving sales and customer experience objectives, including KPI management and promotional activities.
Qualifications
  • Personality Traits: You should possess an authentic and optimistic demeanor, coupled with a strong entrepreneurial spirit and an open mindset.
  • Brand Ambassador: As a proactive representative of our brand, you will demonstrate excellent communication skills (German: Proficient; English: Basic) and serve as a role model for your team, guiding them towards outstanding performance through constructive feedback and support on the sales floor.
  • Digital Proficiency: A strong command of digital tools, a commitment to personal development, a sense of responsibility, and flexibility in scheduling are essential.
  • Industry Experience: A passion for the beauty, cosmetics, or lifestyle sectors, along with a minimum of two years of experience in a leadership role such as Deputy Store Manager, Assistant Shop Manager, or a similar position in a customer-focused industry (e.g., retail, hospitality, tourism).

At Rituals, we celebrate the diversity of our team members, embracing unique backgrounds, identities, and abilities. We foster a culture of mutual respect and a vibrant environment where everyone feels valued and recognized, ensuring equal opportunities and a sense of belonging for all.

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