Service Operations Associate

vor 4 Wochen


Offenbach, Hessen, Deutschland Falken Tyre Europe GmbH Vollzeit

Position Overview:
We are seeking a committed Customer Service Coordinator to enhance our Operations team.

Key Responsibilities:
This role encompasses managing order fulfillment, addressing customer inquiries through various communication channels, ensuring timely product deliveries, and resolving customer complaints, with the exception of product defects.

Qualifications:
The ideal candidate should possess a completed commercial education, relevant experience in customer service, a strong customer-centric mindset, and proficiency in SAP SD, along with fluency in both German and English. Additional language skills will be considered an advantage.

What We Offer:
We provide a supportive team environment, a contemporary workplace, a 13th-month salary, flexible working hours, meal allowances, company pension plans, health insurance, parking options, and various other benefits.

We encourage applications from individuals with disabilities.

Application Process:
If you are interested in joining our team, please submit your application, including a cover letter, CV, and relevant certificates.

About Us:
Falken Tyre Europe GmbH is a thriving subsidiary of a prominent Japanese tire manufacturer, specializing in the promotion and distribution of Falken brand tires within the European aftermarket and original equipment market. We pride ourselves on offering a modern workplace within an international company that presents growth opportunities.



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