Terminal Product Manager
vor 1 Woche
We are seeking a highly skilled Terminal Product Manager to join our team at 1&1. As a Terminal Product Manager, you will be responsible for the development and certification of new mobile products, working closely with Device OEMs and internal teams.
Main Responsibilities- Project Management: End-to-end management of terminals projects, including interface with Device OEMs and internal teams to achieve project objectives.
- Product Management: Product readiness of all new to market devices and in-life software updates, working in conjunction with 1&1 AG Partner Management, 1&1 Network engineering, and different testing teams.
- Vendor Management: Responsible for various Device OEM vendor management, holding regular alignment calls and being the point-of-contact from 1&1 towards the Device OEMs for Technical topics.
- Device Certification Management: Define HW and FW requirements internally and align with Device OEMs to ensure that the HW/FW meets the 1&1 Technical Acceptance criteria and Certification requirements.
- Maintenance Releases Rollout: Drive the roll-out of Maintenance Releases and align internally for corresponding validation testing to improve the in-market performances for the devices after Software update.
- Test Scope Definition: Elaboration and maintenance of Test Plans and testcases with a focus on keeping the balance between quality and efficiency.
- New Network Feature Forecasting: Align on the roadmap for new Network features deployment internally and with Device OEMs and obtain corresponding Device Firmware to get the new network features validated and certified with various Device OEM Partners.
- Roadmap Planning: Align on the roadmap for new Device models launch, New Maintenance Release plans, New Device features deployment with various Device OEMs and align with Internal Network Engineering teams and testing teams to validate and certify the Devices as needed.
- Incident Management: Providing support to the investigation of in-life issues as they are escalated to the Device Management team, working with the internal and external stakeholders to ensure issues are resolved.
- Quality Management: Managing the relationship with our managed test service and monitoring key performance metrics of the devices under continuous regression testing against the 1&1 network.
- Reporting: Provide the regular status and reports to Head of Device Management and bring-up any points for escalation wherever needed.
- University Degree: Computer Science, Engineering, or related fields.
- Experience: Minimum of 3-5 years of experience in the Telecom Industry and ideally working as Device OEM vendor management or Terminal Product Manager experience with MNOs for several years.
- Device Certification/Maintenance Projects: Prior working experience on working and leading Device Certification/Maintenance Projects.
- Technological Understanding: Strong technological understanding of device firmware downloads and device features testing activities on various device types, like Phones, Tablets, wearables, Laptops, CPE.
- Network Technologies: Good understanding of various 3GPP and non-3GPP Network Technologies, like 2G, 4G, 5G NSA, 5G SA, VoLTE, VoNR, VoWiFi, Network Slicing.
- Project Management Skills: Advanced project management skills including time and risk management, resource prioritization, and project structuring.
- Customer Focus: Strong customer focus and user-centric mindset to ensure the Best user experience for our Subscribers.
- Collaboration and Communication Skills: Strong collaboration and communication skills, working effectively with cross-functional teams.
- Language Skills: Fluent German and English language skills (oral and written).
- Problem-Solving Abilities: Problem-solving abilities and attention to detail.
1&1 is a leading telecommunications provider in Germany, with over 3,200 employees and nearly 16 million customer contracts. We are a pioneer in the industry, driven by innovative ideas and creative teams. Our goal is to provide the best possible service to our customers, and we are committed to excellence in everything we do.
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