Patient Care Coordinator

vor 1 Woche


Essen, Nordrhein-Westfalen, Deutschland CARE Vision Germany GmbH Vollzeit

About Us

CARE Vision Germany GmbH is a leading provider of eye care services, with a strong presence in Europe and a commitment to excellence in refractive surgery.

Our Mission

We strive to empower individuals to live without glasses, working together with Clinica Baviera to form the largest eye clinic group in Europe, with over 93 locations and a wealth of experience in refractive surgery.

Our Strengths

We offer modern eye laser and lens procedures, exceptional service, and the expertise of an international team, where collaboration and teamwork thrive.

Job Summary

We are seeking a Patient Care Coordinator to join our team in Essen, Germany, as a Patientenbetreuer / Empfangsmitarbeiter (m/w/d). This is a part-time or full-time position, offering a unique opportunity to work in a dynamic and growing international company.

Key Responsibilities

  • Provide comprehensive patient care and support in the pre- and post-examination phases.
  • Manage the clinic's agenda by scheduling examination and treatment appointments.
  • Maintain digital patient records.
  • Support the implementation of clinic hygiene measures.

Requirements

  • A completed vocational training, preferably in the guest, service, or healthcare sector, is an asset.
  • Excellent social skills and empathy in interacting with patients.
  • Strong communication skills and a pleasant, approachable demeanor.
  • Service-oriented behavior when interacting with patients is essential.
  • Proficiency in using digital tools and software.
  • Ability to work independently and as part of a team, with a high level of reliability.

What We Offer

  • A secure job in a growing international company.
  • Flexible working hours.
  • In-depth onboarding and training.
  • Opportunities for professional development and training.
  • Attractive social benefits, including corporate benefits, JobRad, and a contribution to company pension plans.
  • A collaborative and dynamic work environment with open communication and teamwork.


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