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Kundenbetreuer im Customer Support

vor 2 Monaten


Dresden, Sachsen, Deutschland anvajo GmbH Vollzeit
Service- und Support-Spezialist MedTech/Biotech

Wir suchen einen engagierten und erfahrenen Service- und Support-Spezialisten für unsere MedTech- und Biotech-Abteilung. Als Kundenbetreuer bist du die erste Anlaufstelle für unsere Kunden und Partner und bist für die Aufrechterhaltung des technischen Wissens über unsere Produkte verantwortlich.

Deine Aufgaben
  • Aufrechterhaltung des technischen Wissens über unsere Produkte
  • Schnittstelle für Service und Support zwischen uns und unseren Partnern
  • Etablierung und Pflege eines Supportprozesses
  • Überwachung der Rechnungsstellung und Vertragserfüllung
  • Kommunikation mit unseren Commercial Teams
Was du mitbringen solltest
  • Ein Studienabschluss in Biotechnologie, Biologie oder Biochemie
  • Mehrjährige Berufserfahrung im Produktmanagement oder Service/Support
  • Verhandlungssichere Englischkenntnisse und fließende Deutschkenntnisse
  • Stresstolerante und serviceorientierte Persönlichkeit
  • Interkulturelle Kompetenz in der Kommunikation
Was wir dir bieten
  • Spannende Projekte und Verantwortung von Anfang an
  • 30 Tage Urlaub und MyFlextime
  • Flexible Arbeitszeiten und Mobile Office
  • Ein wettbewerbsfähiges Gehalt und Zuschuss zur betrieblichen Altersvorsorge
  • Interdisziplinären Austausch und Weiterbildungsmöglichkeiten

Wenn du dich für diese Herausforderung begeistert hast, dann bewirb dich jetzt