IT Support Specialist

vor 2 Wochen

Augsburg, Bayern, Deutschland Hans Segmüller Polstermöbelfabrik Vollzeit
Job Description

We are seeking a highly motivated and organized IT Support Specialist to join our team at Hans Segmüller Polstermöbelfabrik. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support to employees via phone, email, and in-person
  • Resolve technical issues and escalate complex problems to senior technicians
  • Document and track technical issues using our ticketing system
  • Collaborate with other departments to resolve technical issues and improve IT processes
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Technical degree or equivalent experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and troubleshooting skills
  • Experience with IT service management tools and technologies
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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