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Emergency Response Center Operator

vor 3 Monaten


Ratingen, Nordrhein-Westfalen, Deutschland Johnson Controls Vollzeit

Position: Notruf- und Serviceleitstelle Operator

Are you dedicated to providing assistance in critical situations? Do you possess technical skills and thrive in a fast-paced environment? This role might be the ideal fit for you.

Key Responsibilities

  • Efficiently manage and respond to emergency calls from clients, ensuring a calm demeanor.
  • Serve as the initial contact for emergencies, offering support to both business and individual customers.
  • Collaborate with emergency services, including police and fire departments, as necessary.
  • Address elevator emergency situations promptly.

Required Qualifications

Are you a fast learner with solid skills in MS Office? Do you have a clean background and strong communication skills? We encourage you to consider this opportunity.

  • Basic computer literacy and familiarity with MS Office applications.
  • Flexibility to work in various shift patterns.
  • Clean criminal history and proficiency in German; knowledge of English is advantageous.

What We Provide

Work Environment : Modern Notruf- und Serviceleitstelle facility

Transportation : Complimentary parking available

Shift Structure : 3-shift system with part-time options

Employee Benefits : Attractive vacation policy, competitive salary with potential bonuses

Training Program : Tailored onboarding process to meet your needs

Career Development : Opportunities for professional growth and training in the NSL sector

Health and Wellness : Discounted fitness programs to support your well-being

Safety Assurance : Comprehensive accident insurance available 24/7 for your peace of mind

Interested in exploring this opportunity further? We welcome your application and look forward to discussing your potential role with us.